From 4:00 PM Check-in is handled directly at Mercury Suites Reception.
Early arrival?
Please go directly to Mercury Suites Reception. They manage apartment preparation, can store your bags, and can advise what time to return.
Reception is open 24/7.
No need to contact us for early luggage drop-off — please speak directly with reception staff on arrival.
📍 Check-in is from Mercury Suites Reception
Follow the arrow to Mercury Suites Reception
1
Go to Mercury Suites Reception
Check-in is handled at Mercury Suites Reception. Please go directly to the reception desk on arrival.
2
Collect your keycards and pool cards
Reception will provide the cards needed for your stay. Please keep all cards safe — lost cards are charged separately.
3
Ask reception for the apartment access instructions
Reception manages the arrival process and will guide you to the apartment.
Departure
Check-out
By 10:00 AM
Please leave the apartment by 10:00 AM on your departure day.
Return all keycards and pool cards to Mercury Suites Reception before leaving.
Before check-in or after check-out
Luggage Storage
If you need to store your bags before check-in or after check-out, please ask directly at Mercury Suites Reception.
Mercury Suites Reception
The reception team may be able to assist with luggage storage, subject to availability and their instructions.
Reception is open 24/7.
Stay connected
Wi-Fi
Connection
Inside the apartment you will find a QR code to connect directly to the Wi-Fi.
No password needs to be typed manually — simply scan the QR code with your phone camera.
Please note
House Rules
🚭
No smoking indoors — €250 fee applies
Smoking is only permitted on balconies or outdoor areas. Please close windows and doors when smoking outside.
🌿
Help us keep it green
Switch off lights and air conditioning when you head out — even for a short while.
🤫
Noise & neighbours
Please keep noise low between 11:00 PM and 8:00 AM.
🎉
No parties or events — €250 fee applies
Parties and events of any kind are not permitted in the apartment or building.
🗑️
Waste collection
Please take garbage bags out only during the designated collection windows: morning 08:00–08:30, evening 18:00–18:30. Do not leave garbage in corridors or outside the apartment.
🔑
Keycards & pool cards — €50 per lost card
Keep your cards with you during your stay and return all keycards and pool cards to Mercury Suites Reception at check-out.
🧺
Towels — fee based on damage
Please do not heavily stain towels. Replacement costs will apply if towels are damaged beyond normal use.
🐾
No pets
Pets are not permitted. This is a building regulation that applies to all residents and guests.
Before you settle in
Good to Know
🏢 Private apartment
This is a private apartment, not a hotel. Daily cleaning and towel changes are not included.
🛎️ Reception
Mercury Suites Reception is open 24/7 for check-in, card return and luggage storage.
🧹 Additional cleaning & towels
Extra cleaning or towel changes can be requested separately, subject to availability and extra charges.
🔌 UK plug sockets
Malta uses three-pin UK-style plugs. Bring a universal adapter if needed.
🗣️ Language
English is widely spoken. Locals also speak Maltese — a few words go a long way.
💳 Currency
Malta uses the Euro (€). Cards are widely accepted.
👮 24/7 security
Security is available in the building at all times.
🔑 Cards — €50 per lost card
A fee applies for each lost keycard or pool card.
Building amenities
✨
2 pool cards included
Extra guests may be subject to additional charges.
🏊
Pool access
Not heated. All year round. Sunbeds available from June till October.
